Log In | Uphold®: | Sign In to Your Account
Uphold is a digital wallet and trading platform that supports cryptocurrencies, fiat currencies, and precious metals. To access the full features of Uphold, users must log into their accounts securely. This guide details the complete Uphold login process, including security tips and troubleshooting steps.
1. Visit the Official Website or App
To begin, go to the official Uphold website at www.uphold.com or open the Uphold mobile app (available on iOS and Android). Always ensure you are on the official domain to avoid phishing scams.
2. Click on "Log In"
On the Uphold homepage, click the “Log In” button located in the top right corner of the screen. In the mobile app, tap the login option on the first screen after launch.
3. Enter Your Credentials
You’ll be asked to provide your:
- Registered Email Address
- Password
Enter these carefully and click or tap “Continue”. Uphold uses your email as your primary username.
4. Two-Factor Authentication (2FA)
If you have two-factor authentication enabled (highly recommended for added security), you will be prompted to enter a 6-digit code. This code will be sent to:
- Your mobile authenticator app (e.g., Google Authenticator or Authy), or
- Your registered phone number (if using SMS 2FA)
Enter the code to continue.
5. Account Access
After successful verification, you’ll be logged into your Uphold dashboard. From here, you can:
- View account balances
- Send or receive assets
- Trade between crypto, fiat, and metals
- Set up recurring transactions
- Check transaction history
If you’re logging in from a new device, Uphold may ask for an additional verification step via email to confirm device recognition.
6. Troubleshooting Login Issues
If you're unable to log in:
- Forgot Password: Click on “Forgot password?” on the login screen. Follow the email instructions to reset your password.
- No 2FA Access: If you’ve lost access to your authenticator, click on “Can’t access 2FA?” and follow Uphold’s recovery process.
- Account Locked: After multiple failed login attempts, your account might be temporarily locked. You’ll need to follow recovery steps via your registered email.
- Contact Support: For unresolved issues, visit support.uphold.com to raise a support ticket.
7. Security Tips
- Enable 2FA: Always use two-factor authentication to add a layer of security.
- Use a Strong Password: Combine upper and lowercase letters, numbers, and special characters.
- Avoid Public Wi-Fi: Log in only through secure networks.
- Beware of Phishing: Only enter your login details on uphold.com or the official app.